Steph Whalen

Experience Designer, Experience Seeker

Realizing that being a working artist (with paint and brush) can be a tough way to make a living, I changed my focus early on to include digital art.

Digital art morphed into graphic design, where I created logos and helped companies with their branding. It also brought me to web development where I learned UI design working on digital banking products. Direct client engagement helped me become aware of how our product touched users and put me on a path to learn how to make those interactions better.

My focus now is UX & product design. I enjoy every part of product creation, from inception to launch. I have a knack for seeing the big picture, but still sweat the details. My goal is making products that truly center around people's needs, while still meeting business goals.

Steph skydiving into her wedding celebration party.
Steph playing roller derby.
Steph taking a break on a rock while hiking the Haleakala crater.

What else can I bring to the table? Years of people experience! Being a skydiving instructor for more than 20 years demonstrates how I can prepare & coach people through challenges while helping them mitigate risk. Founding a roller derby league shows that I am not afraid of hard work and that I know how to keep business goals a priority - while having fun. Leading teams of trainers to open new restaurants all over the country honed my leadership skills and left me with a deep appreciation of excellent customer service. My love of travel and experience-seeking keeps me energized and open-minded.

Professional Skills

Effective communication, innate empathy, adaptability, critical thinking and problem solving, project and people management, and excellent customer service are a few soft skills I've picked up along the way.

Hard skills? I've got those, too:

Photography
95%
Retouch
80%
Graphic Design
90%
Marketing
70%
Teaching
70%
  • User research
  • Design thinking
  • UX & Product design
  • Wireframing & protoyping
  • UI development
  • Information architecture
  • Usability testing
  • A/B testing
  • Competitor analysis
  • Heueristic evaluation
  • High fidelity mockups
  • Design system development
  • Systems thinking

Tools

The latest and greatest software solutions come and go. Does your company use something not listed? I'm a quick study and can pivot to another solution with just a little bit of warning.

  • Adobe Creative Suite
  • Adobe XD
  • Figma
  • Axure
  • HTML, CSS, JavaScript
  • Bootstrap
  • Visual Studio / VS Code
  • Webflow, Wix, Squarespace
  • GitHub
  • Miro, Trello, Slack, Zoom
  • Jira, Confluence
  • G Suite, Microsoft 365
Adobe Lightroom
95%
Adobe Photoshop
80%
Adobe Illustrator
85%

Experience

02/21 - Present
senior USER EXPERIENCE DESIGNER (Founding designer)
West Coast Informatics
Currently leading the design of an international enterprise desktop application to allow easy and efficient mapping of structured medical terminology. Recently shipped a high-performance, scalable, cloud-based solution for managing healthcare terminologies now available in a profitable subscription model. Led the design of a multi-user platform for managing medical exams, resulting in a multi-million dollar contract and a bigger stake in the medical surveillance market.
2019 - 2020
Web Developer
Connect Financial Software Solutions
Designed, developed and maintained the ConnectFSS.com corporate website and the 2020 Virtual Client Conference website, resulting in an influx of new clients. Created digital marketing materials and graphics to support and grow the brand. Continued support of Symmetry banking solutions and clients through a merger and platform change.
06/07 - Present
founder & Principal Designer
Really Good Design, LLC (Formerly, Steph Whalen Design)
Providing creative services for a variety of SME clients and their users, including: market, competitor and user research & analysis, usability testing, created logos and branding strategies, produced print and digital collateral, written copy, created style guides and design systems, and have provided art direction, website design, development and maintenance.

Currently growing the brand of an IT company by expanding existing branding assets and developing a responsive website along with a user-centered redesign for a client portal allowing law firm clients the ability to easily connect with their lawyers, manage case documentation, and purchase supplementary services.
10/19 - 10/20
product designer
Connect Financial Software Solutions
Supported Customers during an acquisition by maintaining legacy digital banking products during transition to a new platform, resulting in greater client retention. Created designs for and developed corporate and Virtual Client Conference websites. Created digital marketing materials and graphics to support and grow the brand.
05/05 - 10/19
digital product designer, frontend developer
Wescom Resources Group
Created custom graphics and CSS for digital banking products. Specializing in bringing brand consistency to white-labeled products resulting in a competitive advantage and deeper client relations. Designed user flows, wireframes and mockups which evolved the product from early stages to what is in use today. Created digital and print collateral.


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Let's create something great!

Do you have a project I can help you realize? Contact me to chat about it!

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